You're committed to your clients. You've taken the time to create services and products that align with their goals and the transformations they want to see within [...]
You've noticed a gap within your client experience. Maybe a client concern fell through the cracks or a specific component of your client journey isn't functioning as [...]
There's still so much we don't know about what life after COVID-19 will look like— especially in terms of running a business. Many creative CEOs, consultants, and [...]
The vast majority of savvy creative consultants understand the importance of identifying customer needs. After all, it is the primary component of any effective CX strategy. Conducting [...]
Nothing feels better than reaching the point in your entrepreneurial journey where you have a steady roster of clients, you're making more than a livable wage, and [...]
Not long ago, I realized there was a gap in the market that I serve as an Operations Coachsultant™. That gap was client experience (CX). So many [...]
