Nothing is more discouraging than disappointing a client. As creative CEOs, consultants and contractors, our businesses are highly dependent on the quality of the relationships we build. [...]
Client feedback is one of the most crucial loops to complete for any service-based business. As entrepreneurs, it is so easy to fall into the trap of [...]
Business buzzwords come and go like the wind. One day, a particular term, tool, or strategy is all-pervasive. The next, it's yesterday's news. But recently, a business [...]
https://youtu.be/UYEAzu3tIAM It can be disheartening when you notice more of your clients are deciding to cancel their services or switch to a competitor— especially if you're business [...]
One of the core aspects of my role as an Operations Coachsultant™ is assisting my clients with optimizing and enhancing their customer success journey. [...]
https://youtu.be/Bt4zZyD2Xps Client onboarding is one of the most important processes in any business. This is because the first stage of the client life cycle sets the stage [...]
